We ship orders the most efficient and economical way, via
Canada Post and US Postal Service in Canada and USA.
When you order more than one item, a combined shipping charge will be calculated at checkout.
Orders are usually shipped out within 24 to 72 hours from receipt, unless the product is
out of stock, in which case we will inform you by e-mail. Delivery is usually
within 5 to 15 working days (excluding weekends and holidays) after shipping (Canada and USA).
Orders are processed in Canadian Dollars. For USA your credit card bill will show the US Dollar amount. Other countries will have the local currency equivalent. Slight differences (usually lower) in the actual amounts billed are due to variations in the currency exchange rate at the time of processing.
We accept VISA and MasterCard.
If you need to return any item, please contact us first to get an
If the return is due to an error on our part, contact us immediately, and we
will gladly replace or exchange the product, as long as it is shipped back in
its original condition within 14 days.
Any other returns are subject to a 25% restocking charge.
Returns with opened product packaging or damage due to incorrect use will not
Cancellations should be received within one hour of placing the order, as otherwise the order may already be processed and dispatched.
Once shipped, the order cannot be cancelled. Shipping and handling charges are not refundable.
Refused or unclaimed packages will be billed for return shipping costs, when delivery is attempted to the address you provided.
1666 W 8th Ave.
Vancouver BC V6J 1V4